NEW YORK
Serving New York & Vermont for Over 40 Years
CERUMEN REMOVAL · ADIRONDACK AUDIOLOGY
Sometimes, clearer hearing starts with a simple ear examination. We can safely remove troublesome earwax right in the office, with care tailored to your ears.
Available only in Potsdam, NY; Milton, VT; and Shelburne, VT.

WHERE TO BOOK
Cerumen removal is offered only in Potsdam, NY; Milton, VT; and Shelburne, VT. This service is not available at our Plattsburgh or Saranac Lake offices. Call one of the offices below to schedule.
NEW YORK
VERMONT
VERMONT
UNDERSTANDING YOUR HEARING
Sometimes, it’s earwax. A buildup can block the ear canal and muffle sound. Removing that blockage may improve hearing without a hearing aid.
Wax removal cannot treat every type of hearing loss. An examination helps identify the cause; if hearing remains reduced afterward, we can recommend a hearing evaluation or medical follow-up.
These symptoms can have other causes. An ear check helps you avoid guessing.
Learn more: Earwax and hearing changes — ENT Health ↗
Earwax normally moves toward the ear opening as the skin renews. Sometimes it collects instead. Cotton swabs can push wax farther in, and some people develop repeated blockages. Removing troublesome buildup helps clear the canal while preserving the ear’s natural protection.
Wax does not need to be removed simply because it is present. Care may be needed when it causes symptoms or prevents a clear examination. If you wear hearing aids or have recurring buildup, ask us whether periodic ear checks would be helpful.
YOUR VISIT
We start with your symptoms and ear health, then choose an appropriate approach.
We discuss your symptoms and ear history, then examine the canal to see whether wax is the problem and whether removal is appropriate.
Professional removal may use specialized instruments, suction, or irrigation when suitable. The method depends on your ear health, with your comfort and safety guiding the visit.
We recheck your ears and discuss any remaining symptoms, hearing testing, or referral. You’ll also receive guidance on caring for your ears at home.
EVERYDAY EAR HEALTH
Earwax is protective, and ear canals usually clean themselves. The goal is healthy ears—not removing every trace of wax.
Ear-care guidance: World Health Organization ↗ · ENT Health’s earwax dos and don’ts ↗
GOOD QUESTIONS
If wax is blocking sound, removal may return hearing to its previous level. It will not reverse hearing loss from other causes. Persistent hearing difficulty deserves further evaluation.
There is no single schedule for everyone. Many people do not need routine removal. If wax repeatedly builds up or you wear hearing aids, ask us whether periodic ear checks would help.
Contact our team for instructions. Do not insert tools or start drops just to prepare. Tell us about ear tubes, previous surgery, drainage, or any recent change in hearing. Bring your hearing aids, if you wear them, and let us know about previous wax removal or recurring ear problems.
Your comfort matters. Let your clinician know immediately if you feel pain or dizziness so they can pause and reassess. The approach may need to change depending on your ears and the wax.
More patient information: ENT Health’s earwax FAQs ↗
For in-office earwax removal, contact our Potsdam, NY; Milton, VT; or Shelburne, VT office. This service is available at these three locations only.
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